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Regarding showings, measurements, and photographs.

The N.C. Governor’s Executive Order 121 includes real estate as an essential service, but it DOES NOT preempt or supersede any local order that includes more restrictive guidelines. If you are living or operating in a local area (county or municipality) with a more restrictive order on real estate activity, YOU MUST COMPLY WITH IT. Here is a list of counties covered by Canopy MLS where (as of this time, 3/31/2020) real estate brokerage is considered non-essential:
Mecklenburg/Charlotte Stay At Home Order and clarification on real estate services in Mecklenburg County.

The Mecklenburg Stay at Home Ordinance limited real estate to appraisal and title.

The clarification Mecklenburg County issued on March 28 appears to limit real estate brokerage activity to final walk through prior to closing, and closings, and only where there is money vested either by way of earnest money or mortgage loan commitment.

Mecklenburg County has not addressed other issues such as obtaining new listings, general showings even if vacant, measuring and photography unless done virtually. We are working on these issues.

As far as new construction, Mecklenburg’s ordinance acknowledges it as an essential service, and the ordinance states that it shall be interpreted broadly.

Cabarrus Stay At Home Order – Updated 3/31/20 at 5 p.m. from non-essential to essential.

Buncombe Stay At Home Order – Have ordered NO SHOWINGS until April 9

Madison Stay At Home Order and supplemental guidance – Have ordered NO SHOWINGS until April 9

Henderson Stay At Home Order

This is not intended to be legal advice. For more guidance, call the government entity that issued the order:

Mecklenburg: 704-353-1926
Madison: 828-649-0755
Henderson: 828-697-4809
Buncombe: (828) 250-5300
North Carolina hotline: 1-866-462-3821

Here is a list of local associations and counties covered by Canopy MLS where real estate is essential and now fall under the NC State Order:
Cabarrus County – UPDATED 5 p.m. on 3/31/20 Cabarrus Stay at Home Order updated from non-essential to essential – Central Carolina Association of REALTORS®

Haywood – Canopy REALTOR® Association
Gaston – Gaston REALTOR® Association
Rowan – Salisbury Rowan Association of REALTORS®
Union – Union County Association of REALTORS®
Cleveland – Cleveland County Association of REALTORS®
Lincoln – Lincoln County Board of REALTORS®
Burke – Burke County Board of REALTORS®
McDowell – McDowell County Board of REALTORS®
Catawba – Catawba Valley Association of REALTORS®
York, SC – Piedmont Regional REALTOR® Association

Simply put:
If you are in an N.C. county or municipality that currently does not have a stay at home order, the Governor’s order is what you will follow.
If you are in an N.C. county or municipality that has the same allowances for real estate that the Governor’s order has, nothing really changes for you.

If you are in an N.C. county or municipality that is more restrictive of real estate activity and services, your order continues to govern. The Governor’s order does not preempt more restrictive local orders. For those of you in that situation, we will continue to work with you to get revisions to your order to allow all real estate activity to continue as long as it is done in line with health guidelines.

If you are in an S.C. county or municipality, the Governor has asked that residents stay home voluntarily and “do the right thing.”

Note: ShowingTime cannot turn off showings on a county-by-county basis; it is all or nothing. You may want to consider changing your showing instructions in ShowingTime.

We will continue to keep you updated as new information is confirmed.

Please understand the seriousness of the situation that we are dealing with and recognize that health and safety restrictions may still impact your business activities. Regardless of what allowances you have in your local community or through the state order, this is not the time for business as usual. It is possible to LOSE OUR DESIGNATION AS AN ESSENTIAL BUSINESS if members violate these orders, particularly as to the health and safety guidelines.

Once again, ANY allowed real estate activity should follow the strict health guidelines issued by the Centers for Disease Control (CDC) and the North Carolina Department of Health and Human Services (NC DHHS). This includes limiting gatherings to no more than 10 people, social distancing of six feet between persons, and regular sanitation/hygiene procedures.
For individuals, violation of any order can be punishable by up to a Class 2 Misdemeanor. Any REALTOR® convicted of that charge will have to report the conviction to the North Carolina Real Estate Commission and may be subject to disciplinary action.

Starting tomorrow, April 30, Mecklenburg County will fall under the State of North Carolina’s Stay At Home Order, which is in effect until May 8.

Under the N.C. order, real estate services, including brokerage, appraisal and title services, are considered essential.

Canopy Realtor® Association/Canopy MLS President John Kindbom talks about what’s next and how important it is to work in a safe and responsible manner moving forward.

Watch The Video Here

Read the N.C. Stay at Home Order

NC REALTORS® Best Practices Guide

Please continue to send any questions to

John Kindbom